Our Company Information

Roaming Consulting Company Ltd

Telephone: +447730047777
E-Mail: HQ@roamingconsulting.com

“ROCCO” , “Roaming360” and “True Roaming” are Registered Trademarks of the Roaming Consulting Company Ltd.

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Customer Service 2016: Do your vendors create brand loyalty or just create anxiety?

Do your Vendors build brand loyalty with brilliant Customer Service? To take part [...]

Data Clearing in an LTE World

In our Data Clearing Vendor Performance Research (ongoing until the end of January [...]

SMS Strategic Consulting: How to stay flexed for what’s next in text

Excuse the title. It's the new year and just like many SMS products [...]

By | 2017-08-24T23:42:58+00:00 January 20th, 2016|Categories: RESEARCH NEWS|Tags: , , , , , , |

When in Rome: Culturisation in International Customer Service

As we all know, opinions about how to do things, as with cultures [...]

ROCCO Research: The leaders in Financial Clearing and Settlement 2015

ROCCO HQ London 11/01/16 Our research has been concluded, the results have been [...]

How is the quality of Customer Service in our Industry?

A quality Customer Service function can: Quickly detect the cause of issues Quickly resolve [...]