London 10/02/2016. We are pleased to announce a new Research Project for Operators. This confidential survey is about Roaming QoS Solutions, the vendors and their performance and leadership. The survey will run for 10 weeks from today. It is our 1st annual survey on Roaming Quality of Service solutions.
It’s not always true that mobile subscribers receive the same quality abroad as what they’re used to at home. In ROCCO we talk about the concept of “True Roaming” as what subscribers are really looking for: global coverage, great quality and affordability. Operators cannot rely only on the successful minutes or megabytes terminated on their roaming partners network as a guide to the typical service the subscriber is receiving, so they need assistance in measuring it.
The following solutions make live tests to measure the actual roaming quality. Typically this is done by a global platform of probes equipped with SIM card which make the kind of tests which Operators do when they first launch roaming with a roaming partner. These solutions perform tests as frequently as the Operator wants to ascertain the consistency of service. All of this allows an Operator to really understand their customers roaming experience with the countries and roaming partners of your preference. Both inbound and outbound roaming Quality of Service can be measured.
So we invite you to help us understand the nature of Roaming Quality of Service Solutions today and the Vendors who offer these services.
Roaming QoS Solutions Vendor Performance Research 2016
This survey is for Operators to respond only. Like always, ROCCO shares our findings with the Operators who take part, so if you complete this survey you will receive a free and exclusive Executive Summary Report of all the aggregated feedback from all the Operators taking part. The research is asking some tough questions about the vendors, focussed on their performance, leadership and their value to the industry.
There are 13 Quality of Service Solution Vendors which are currently part of the research: Other Vendors are welcome to join, please inform us and we will add you, or Operators can add additional Vendors as they require when completing the survey:
- Nexus Telecom
- Silat Solutions
About the Research
ROCCO remains a company devoted to neutrality. Our Vendor Performance Research is never sponsored, since we like to ask the questions Operators want and give the true position in the market in our reports. We also like to ensure Operators are clear that we never share their specific data with any company. The survey is open for a short time only. We will present the results in tiers, as we have with our recent Financial Clearing and SOR Reports. This means than multiple Vendors may be announced within tier one (Overall score between 4-5 points out of 5) and Vendors who score lower than this will be announced as Tier 2 or Tier 3.
For more information about our methodology follow this link.
Thank you for participating in ROCCO Research.