Rogers has confirmed that it is dropping Cuba from its “Roam Like Home” international roaming package. In a statement given to the Financial Post, Rogers confirmed that high demand has overwhelmed its Cuban operator partner’s network.
From the Financial Post:
“The Cuban operator’s wireless infrastructure is not as developed as our Canadian networks and isn’t able to support the significant traffic generated by our customers using Roam Like Home,”
spokesman Andrew Garas said in an email. Roam Like Home, for those unfamiliar, allows Rogers customers to use their phones at more affordable rates while traveling in more than 100 destinations. Available on Share Everything plans, the Roam Like Home package costs $5 per day in the U.S., and $10 per day in other countries, up to a maximum of $100 per month while traveling abroad. The rates are set to expire for Cuba on July 12.
It’s not clear how many customers used Rogers’ service in Cuba to strain its network enough to cancel the deal, as Rogers won’t share the numbers for competitive reasons. Regardless, the rates will expire on July 12 even for those currently travelling in the country.
The news comes as Canada’s wireless operators introduce more competitive roaming rates. Quebecor Inc.-owned Videotron recently introduced a plan that lets customers use their phone in the U.S. for up to 90 days a year without extra charges.
The vast majority – 95 per cent – of Canadian travellers bring their smartphones on vacations, with 72 per cent using them on trips to stay in touch with people back home, according to a study commissioned by Rogers in June.
Source: Financial Post, Android central