ROCCO Research: The Leading Vendors in Data Clearing 2017 as rated by MNOs
ROCCO HQ London 29/05/2017. Our 4th annual research into the Performance and Leadership of Data Clearing Vendors has been concluded, the results have been checked and verified and we are pleased to announce the Tier One Providers in Data Clearing for 2017.
Data Clearing is a fundamental process needed for the delivery of International Roaming. Data Clearing is the process of detecting and correcting (or removing) corrupt or inaccurate records from a file exchanged by Mobile Network Operators (MNOs) which reports on their subscribers usage in each others networks when International Roaming occurs. It refers to identifying incomplete, incorrect, inaccurate or irrelevant parts of the data and then working with MNOs towards cleaning it in preparation for billing. While Mobile Network Operators have some of this data within their network already, the validation and or data processing is still an important part of delivering accurate Roaming billing information today. As you can imagine with the recent stories of Roaming Bill Shock MNOs must always choose highly reputable Vendors to assist them in delivering accurate data.
ROCCO identified 10 Vendors who offer Data Clearing services which support clearing of data for International Roaming. Repeating the popular research we conducted in 2016, we then asked Mobile Operators to rate the Vendors against over 35 Performance and Leadership KPIs to identify the leading Vendors in this market.
Congratulations to the two Vendors who reached Tier One within our research. Tier One means that across all categories these Vendors were rated 4-5 points out of 5 by MNOs.
Comfone are a featured regular in our Data Clearing research having achieved Tier One also in our 2015 and 2016 report. Starhome MACH with their long history in Data Clearing have always scored high our our research were also rated Tier One this year.
Between March to May 2017 we asked Mobile Network Operators globally to give us their perceptions of Data Clearing Vendors. The survey was about brand perception, experience of these providers as well as an understanding of whether MNOs would choose them over others.
MNOs who participated in the Research will receive their free Executive Summary Report today, thanks for your support and feedback, we hope you enjoy the data and insights into the Vendors.
Congratulation to all the Vendors whom were recognised in the report!
This Data Clearing Report joins a family of reports published this month. The results will be announced for Financial Clearing on Wednesday of this week. Read what the Vendors say about their Services in our Market Intelligence Report launched later this month.
ROCCO is a company who chose to be neutral
In the 4.5 years we have been providing ROCCO Research we have acquired the participation of 500+ Operators annually and we think this is because of the trust we have developed with our networks and long lasting relationships with MNO. We provide something for free to MNOs for sharing with us their views and they have many thoughts to share!
ROCCO doesn’t partner with any provider or vendor or ask other companies to sponsor our research because we think this effects the neutrality of what we do and also prevents us from:
- Asking the questions MNOs really want us to ask
- Forces us to restrain or alter what we want to present
We provide all our research at company cost and to recover our costs we provide for sale a Strategic Analysis Report of the Research data.
Other current research
Take part in our Customer Service research here for all MNOs to talk about Customer Service with all Vendors.